When we are down or in trouble, there is always that someone who will be there for us and most likely, a friend will guide or comfort you. Helping a friend is often a spontaneous reaction for most of us, but what really are the things that we need to do in order to help someone, especially a friend. The term “crisis” in this context would denote that something is wrong or simply, there is a problem which could be physical, emotional or financial in nature.
A friend in “crisis” therefore needs guidance, assistance, encouragement, or motivation, or even just one’s presence is a big help. There are three things though that we need to consider for us to be able to effectively help out a friend. First is identifying the problem. We need to identify the root cause. What happened? What went wrong? Why are we having these issues? These are the questions one would normally ask. By getting to the bottomline, we are able to identify the cause. Knowing this leads us to the second step – assessment. This is the stage where we assess the gravity of the problem or issues. Assessing the problem would allow us to map out strategies or ways on how we could effectively deal with such situations. This is the stage where we could actually provide information, offer advices or suggest possible courses of action. Finally, after going through the process of identification and assessment, solving the problem now plays a key role. This time one would need to ensure that the second step is being carried out. Meaning, it is time for action, a time to do something to address the situation. This is crucial as it is really up to the person to heed a friend’s advice. It remains to be seen though whether this is effective in solving the problem as situations might be complex. It is therefore important to have an open mind and to take things in stride. There is always that possibility that the problem might still persist, as problems differ in gravity with some needing a longer time of resolution. In these instances, it is important to go back to the basics again – try to reevaluate the cause identified earlier, reassess and resolve the issues again. Hopefully, things would turn out right. In helping a friend in crisis, we have to take a deeper look beneath the surface. We cannot rely simply on words and actions as some people may manifest a happy face or a contented look, but are actually afraid, hurt or discontented. Looking or examining the inner aspect would aid in determining what the need really is. It would indeed be an added factor if we show love and sincerity when we try to help a friend go through a crisis.
A true friend will not let one stand alone, for what we do may be important than what we don’t do. Therefore, it is not only in order but also virtuous to help a friend in need.